To help maximise appointments, the appointment booking system at Park Lane Surgery will be changing from the 2nd May 2023.
All available same day GP appointments are now released at 8am each weekday. Pre-bookable GP appointments can still be booked in advance, subject to availability. Once all available GP appointments for the day have been taken, the surgery will be at capacity, and you will need to call NHS111 or attend an urgent care centre or minor injuries unit if you need healthcare input.
The following groups of patients will still be able to receive a contact from the duty doctor (this may include a telephone consultation, a face-to-face consultation, or a message relayed to them):
- Children under the age of 5
- Patients over the age of 90
- Patients who are on the Learning Disabilities register
- Patients who are on the Palliative Care register